Refund Policy

Refund Policy

At Earning Fish, we are committed to providing high-quality investment services and ensuring our clients' satisfaction. We understand that investing is a significant decision, and we strive to offer transparent and fair practices. Below is our Refund Policy regarding investments made through our platform:

1. Refund Eligibility

Refunds are generally not available for investments made in any financial products or services, as they are subject to market conditions and the nature of investment returns. However, there may be specific circumstances under which a refund may be considered. These include: Account Setup Fees:** If an account setup fee was paid and the investment account was not activated, you may be eligible for a refund within 14 days of payment. Administrative Errors:** If an error occurred due to our system or processing, which resulted in an incorrect transaction or service, we will assess the situation on a case-by-case basis and may issue a refund or correction. Refund Requests for Unused Services:** In the event you have paid for advisory or other one-time services that were not provided, a partial refund may be available, based on the scope of services rendered.

2. Non-Refundable Fees

Certain fees are non-refundable, including but not limited to:

• - Management fees for investments, which are deducted based on the terms of your investment agreement.
• - Performance-related fees based on the growth or return of your investments.

3. Requesting a Refund

To request a refund, please submit a written request to our customer support team at [earningfish.info@gmail.com] . The request must include:

• - Your full name and account number.
• - The reason for the refund request.
• - Any supporting documents or transaction details.

Refund requests will be reviewed within 7 business days, and we will notify you of the outcome.

4. Processing Time

Once a refund is approved, it will be processed and credited back to the original payment method used. Refund processing may take up to 14 business days, depending on the payment method and financial institution.

5. Exemptions and Discretion

Refunds will be considered at the sole discretion of Earning Fish, and decisions may vary depending on the specifics of the investment or service provided. We reserve the right to modify or change this policy without prior notice.

6. Contact Us

If you have any questions or concerns regarding our refund policy or need assistance, please do not hesitate to contact our support team at earningfish.info@gmail.com . This Refund Policy is effective as of date 26/05/2024